Comprehensive Web Support

Your Dedicated Web Department

Flying Donut Media acts as your dedicated web team, handling everything from updates and security to troubleshooting and content changes.

Full-service website support without the cost or complexity of hiring in-house. We keep your site secure, fast, and running exactly the way it should — so you can stay focused on your work.

Daily Backups
24/7 Monitoring
1-Day Response
Monthly Reports
Plugin Licenses
Managed WordPress Updates
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What We Handle

Everything Your Site Needs to Stay Healthy

Four core areas of support — handled consistently, so nothing falls through the cracks.

Ongoing Maintenance

We handle routine WordPress core, theme, and plugin updates to keep everything secure and running smoothly. Daily backups, uptime monitoring, and performance checks run quietly in the background — so you never have to think about them.

Security Monitoring

Around-the-clock protection with malware scanning, file change detection, login lockout, and automated alerts. We apply critical patches promptly and monitor for suspicious activity so your site stays safe for your users.

Troubleshooting & Support

When something breaks, we're on it — fast. From plugin conflicts to urgent site issues, we diagnose and resolve problems quickly to minimize downtime and get you back on track.

Content Management

Text updates, image swaps, blog posts, product details — we keep your content fresh and accurate. Need new graphics? We create on-brand visuals and apply basic SEO best practices to every update.

Pricing

Transparent Pricing, No Guesswork

Whether you need ongoing SEO management or targeted landing pages to capture new markets, we have a path that fits.

Essential

$ 99
/ month

Peace of mind without the overhead.
  • Basic Support
  • 24/7 Security Monitoring
  • Daily Backups
  • Uptime Monitoring
  • Premium Plugin Licenses Premium Plugins are plugins that need to be renewed on a yearly basis to continue receiving updates and support. See the FAQ for more information.
  • SSL Security Certificate
  • Monthly Website Report
  • Content Changes
  • Performance Optimization
  • Broken Link Scan & Fixing
  • Cloud-Based SPAM Filtering
  • Monthly Strategy Call
Get Started
Recommended

Preferred

$ 225
/ month

More hands-on help when you need it.
  • Priority Support
  • 24/7 Security Monitoring
  • Daily Backups
  • Uptime Monitoring
  • Premium Plugin Licenses Premium Plugins are plugins that need to be renewed on a yearly basis to continue receiving updates and support. See the FAQ for more information.
  • SSL Security Certificate
  • Monthly Website Report
  • 2 Hours of Content Changes
  • Performance Optimization
  • Broken Link Scan & Fixing
  • Cloud-Based SPAM Filtering
  • Monthly Strategy Call
Get Started

Optimal

$ 350
/ month

Full-service coverage and a thinking partner.
  • Priority Support
  • 24/7 Security Monitoring
  • Daily Backups
  • Uptime Monitoring
  • Premium Plugin Licenses Premium Plugins are plugins that need to be renewed on a yearly basis to continue receiving updates and support. See the FAQ for more information.
  • SSL Security Certificate
  • Monthly Website Report
  • Content Changes
  • Performance Optimization
  • Broken Link Scan & Fixing
  • Cloud-Based SPAM Filtering
  • Monthly Strategy Call
Get Started

Basic Support

Requests handled within 2–3 business days in standard queue order. Includes technical issue response and update confirmations.

Priority Support

Requests handled same or next business day. Tasks are moved to the top of the queue with direct access to your support lead and urgent issue triage.

Add-Ons Available

Need something outside your plan? These can be added to any tier — just ask.

Extra Strategy Calls

On-demand check-ins when you need a sounding board.

Additional Content Changes

Extra hands-on time when your plan's hours run out.

New Page Builds

Add landing pages or content sections to your existing site

Custom Graphics & Visuals

On-brand images, banners, and design assets

Additional Website

Discounted support coverage for a second site

One-Time Broken Link Cleanup

Ideal before starting a new support plan

Our Process

A Support Plan That Actually Works

We start with understanding your site and build from there — never forcing you into a generic plan that doesn't fit.

Label

Initial Assessment

We start with a full review of your website — identifying immediate issues and long-term improvement opportunities before anything else.

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Tailored Support Plan

From that review, we build a support plan around your specific needs — whether you need occasional help or full-scale site management.

Ongoing Maintenance & Monitoring

Regular updates, performance checks, and security monitoring keep your site running smoothly and securely, week after week.

Proactive Problem-Solving

We actively monitor for issues and address them before they affect your users — not after something breaks.

Regular Reviews & Adjustments

We track site performance and adjust your support plan as needed, so your website stays aligned with your goals as they evolve.

Why Flying Donut Media

Support That's Actually On Your Side

Reliable Support You Can Count On

We're a trusted partner focused on keeping your website secure, up-to-date, and performing at its best — not just reacting when things go wrong.

Full-Service Coverage

From technical maintenance to content updates, we take care of the details so you can stay focused on running your business.

Plans Built Around You

Every support plan is tailored to your specific needs — whether you need consistent hands-on help or just peace of mind that someone's got your back.

Responsive & Proactive

We don't wait for problems to escalate. Our support is built on timely responses and proactive care so small issues never become big ones.

FAQs

Frequently Asked Questions

Still have questions? We're happy to talk through your Web Support goals.

Contact Us

Tired of Managing Your Website Alone?

Let's talk about how our support plans can save you time and keep your site performing at its best — without the stress.